Your personal information
Data protection principles and requests to modify your personal information
●As a user of the services provided by the company Les Petits Chaussons Easy Peasy, you can modify your personal data when logged into your account .
● If you wish to delete your account, you can also do so when logged in (please be beware that you will not be able to recover your account and will lose your order history, loyalty points, discount codes, etc. However, you can always create a new account).
This page explains Les Petits Chaussons Easy Peasy's guidelines for collecting different types of customer data. These guidelines are explained in detail in Les Petits Chaussons Easy Peasy's data protection principles.
This page also outlines Les Petits Chaussons Easy Peasy's commitments regarding the data protection and security policy with the aim of respecting your privacy to the greatest extent possible.
To ensure comprehension, here are definitions of some of the commonly used terms:
Any processing of personal information provided to Les Petits Chaussons is carried out under
responsibility of Les Petits Chaussons - Easy Peasy company - 6 Avenue d'Helmstedt - 35500 Vitré - France excluding overseas departments and territories SIRET code: 797 866 266 RCS (French Registry of Commerce and Companies) RENNES
How do we collect your personal data?
Collection of personal information (such as name and contact details) is usually based on customer relations or any other relevant relation with us. For example, we collect data when you perform tasks using our services, when you sign up as a user on our website, when you use Les Petits Chaussons - Easy Peasy services or when you provide us with other information.
What data do we collect?
The data we collect includes your name, surname, address, telephone number, email address, date of birth, direct marketing and consent information, company contact information, company name, information provided by you, customer classification, order, delivery, agreement and billing information. We store data that can be linked to you.
When you browse the internet, 'measurement data' is collected with the help of cookies. This data can be linked to a person.
The customer information that we collect helps us to personalise and continuously improve your shopping experience on the Les Petits Chaussons - Easy Peasy website. We use this data to process orders; deliver products and services; process payments; communicate information to you regarding your orders and our products, services and promotional offers; retain and update our records and thus your accounts with us; make content available to you such as wish lists and customer reviews and recommend products and services that are likely to be of interest to you. We also use this information to improve our stores and websites, prevent and detect fraud or abuse of our website and to allow third parties to provide technical, logistical and other functions to our account.
The types of information that we collect:
Information that you provide to us
We collect and record all information that you provide to us via our website or by other means. You can choose not to provide certain types of information, but this may limit your use of our services.
We use the information that you provide to us to respond to your requests, to personalise your future shopping experience, to improve our services and to communicate with you, amongst other things.
Information collected automatically
Every time that you contact us, we receive and record certain types of information. Like many other website, we use 'cookies' and receive certain types of information when your browser accesses the Les Petits Chaussons - Easy Peasy website or content displayed on other websites by Les Petits Chaussons - Easy Peasy or its account .
Information related to emails
To maximise the usefulness and interest of our emails, we receive confirmation when you open an email sent by Les Petits Chaussons - Easy Peasy, if your computer allows this. If you don't wan to receive emails from us, you can update your preferences via your account.
How do we manage your information?
Please note that the staff members at Les Petits Chaussons - Easy Peasy and its subsidiaries are subject to an obligation of secrecy when processing any data related to you. We keep your personal data confidential and ensure that it is not used for any purposes not previously specified. We process your data with the aim of providing and delivering communications and other agreed services, developing these services, providing the best and most comprehensive service possible and keeping you updated on our services. We also use your data in our communication with customers, such as sending them information about our services and for direct marketing purposes.
We also use the data for customer profiling with the help of billing, usage amounts, duration of customer relationship and external classification information. We also use both usage data summaries and person-specific data to create target groups for marketing purposes. We process data from potential customers for direct marketing purposes. We strive to ensure that our customer data is always correct and up to date. We delete out-of-date and unhelpful data whenever possible. We protect all data relating to you by means of task-based personal access rights. We also prevent third parties from accessing this data.
Who do we send your data to?
We can only submit data to authorities and other telecommunications companies to the extent permitted by the applicable legislation and as specified in the file description. When we work with subcontractors, we sign a security agreement with them which also covers the use of your data. We are also assume responsibility for this kind of manipulation on your behalf.
Les Petits Chaussons - Easy Peasy's data protection principles
The aim of this data protection policy is to outline the principles and practices that Les Petits Chaussons - Easy Peasy adheres to in order to guarantee privacy protection, confidentiality of communication and legal protection for our clients.
Les Petits Chaussons - Easy Peasy regularly updates this policy as operations and services change or develop. For this reason, we encourage you to regularly consult the latest declaration. Les Petits Chaussons Easy Peasy's core values include confidentiality of customer data and communication and the protection of customer privacy in all company operations. We follow French legislation, the orders and instructions of authorities and data processing best practices when manipulating customers' personal information.
Les Petits Chaussons - Easy Peasy ensures a high level of data protection. Personal data, identifying data and data linked to location are collected only for specific, predefined, legal purposes and are never treated in a manner that is incompatible with these objectives. We protect your personal information during transfer by using SSL (Secure Sockets Layer) software which encrypts the information that you have provided before it is transferred.
We maintain physical and electronic security measures and backup procedures in connection with the collection, retention and communication of our customers' personal information. Our security procedures may require us to ask you for proof of identity in order to be able to pass on your personal information. We continuously train our staff on the principles of data processing and monitor the usage of this data using the appropriate means.
General principles of customer data management
The processing of personal data must always be justified for Les Petits Chaussons - Easy Peasy operations.
Les Petits Chaussons - Easy Peasy defines the aim of collection, manipulation and submission of personal data in the following section.
Les Petits Chaussons - Easy Peasy only processes customer data necessary for its operations, in accordance with the purposes of use specified in the file description of customer records. We try very hard not to process incorrect, incomplete or unhelpful data. The processing of customer data is generally based on a relevant connection, information received during use, subscription to a service or your consent. We also process your data for other reasons e.g. at your request or when the law obliges us to do so. Your information may be processed within Les Petits Chaussons - Easy Peasy company. We encourage our customers to regularly update their contact details.
We record conversations with our customer services department to verify commercial transactions, to respond to your requests and to monitor and improve the quality of the service provided. Please note that as a Les Petits Chaussons - Easy Peasy customer, you have the right to check what data pertaining to you is stored in our information systems, or if we have any data related to you on file. You can also refuse us permission to use your data in line with the relevant legislation. This review can be carried out once a year without incurring a fee. Both you and Les Petits Chaussons - Easy Peasy must sign a document for any data review requests.
Collection, retention, extraction and processing of personal data
Recording of data collected directly via Les Petits Chaussons - Easy Peasy's services:
Customer account creation
Recording of data transferred to a subcontractor via Les Petits Chaussons - Easy Peasy services:
Sending and sharing data
Processing of identification and location data linked to electronic communication
Les Petits Chaussons - Easy Peasy treats all data and messages from communication as confidential. Our staff are subject to an obligation of secrecy and are forbidden from using messages or other confidential information. When communication is made via a network, it always leaves a footprint. This network footprint is known as identification data if it can be linked to a person. A network footprint is created by making telephone calls, sending electronic messages and SMS and browsing the web amongst other things; and may contain information about the correspondents, the connection route or routing, the data transfer protocol employed, the event and the terminals used or their location.
Les Petits Chaussons - Easy Peasy manages identification and location information in accordance with the applicable legislation for purposes such as the implementation and use of services, billing and technical development.consent, marketing. Data may also be used to the extent required to bill other service providers.
Les Petits Chaussons - Easy Peasy may also manage identification data in the event of inappropriate use, data security breaches and fault repair.
In the situations listed above, we process identification and location data only to the extent required to complete a specific task.
Use of location data
An actual location method whereby one person can follow or locate another necessitates the consent of the person to be located. The customer cannot be located if they reject geolocation services. If we submit location information to location service providers, we use the appropriate means to ensure the consent of the person to be tracked.
Duration of identification and location data processing and storage
We process identification and location data for as long as necessary for the purposes of billing, technical development, fault repair, marketing, enquiries into inappropriate usage and data security. However, this manipulation is only carried out to the extent required for this activity and without unduly compromising the confidentiality of the message and privacy protection. We store data required for billing purposes for at least a year starting from the billing deadline and for a period of no more than three years starting from the billing deadline, except if we need to retain this data for a longer time period. linked to the collection of the bill. Otherwise, data is stored to the extent permitted and required by the relevant legislation.
Websites, visit tracking
We also collect data relating to website visits. This data includes the IP address and corresponding DNS server, the organisation who registered the IP address, the name and address of the page visited, the page loading time and the browser type.
Please note that IP addresses are a type of required identification for internet use, used to direct messages sent via the internet to the appropriate places. As a rule, an IP address is not linked to the person using the computer, but it can be linked to the organisation who registered the IP address. The IP address connection can be established on the request of the authorities.
As a Les Petits Chaussons - Easy Peasy customer, you can browse our websites anonymously.
However, like the majority of websites, we use cookie technology.
When you view our website, the cookie assigns a random number to the browser which cannot be used to identify you. Cookies help Les Petits Chaussons Easy Peasy to determine the most popular parts of its websites, what pages visitors navigate to and how much time they spend there. The data is used to implement and develop services and to create targeted ads on websites. You can prevent the storage of cookies by changing your browser settings. In some cases, preventing cookies may slow down or make it possible to browse web pages and sites.
We guarantee data security for our services by using methods proportional to the severity and sophistication of the threat as well as to the cost.
Les Petits Chaussons - Easy Peasy takes care to implement the necessary measures to prevent data security breaches and to eliminate disruptions which affect data security. Furthermore, we take the necessary precautions to guarantee message confidentiality and to ensure that the protection of privacy is not unduly compromised during the implementation of the measures outlined above.
We provide information on the measures related to data security for our services and other matters related to data security by means of the appropriate channels, such as our website or customer newsletters.
In order to prevent data security breaches and eliminate disruptions affecting data security, we can, amongst other things, prevent the reception of electronic messages, delete viruses and other malware in messages and implement other similar technical measures. necessary measures to the extent authorised and required
as specified in the relevant legislation. We implement physical, technical and administrative measures to keep messages and identification data transferred via communication networks secret. These measures reduce the risk of the data concerned being divulged to third parties and prevent all inappropriate usage or unauthorised access. Some of our services also employ standard encryption methods. Please note that as a Les Petits Chaussons - Easy Peasy service user, you can also apply the most appropriate methods to ensure your own data security. We encourage you to store and use our services and your terminals with care and to monitor their use; for example, by using secure codes and unique passwords, employing antivirus software and adequate firewalls and by regularly updating your operating system.
Customer communication and direct marketing
Les Petits Chaussons - Easy Peasy sends messages relating to its products and services to its customers according to the consent specified on the customer account. Les Petits Chaussons - Easy Peasy also sends direct marketing messages in electronic format. You have to right to prohibit Les Petits Chaussons - Easy Peasy from sending direct marketing messages to you. You can also prohibit marketing by following the instructions provided in the direct marketing message or via your client account on our website